We ship worldwide. Your order will be carefully packaged and delivered wherever is most convenient for you.
Shipping is free on all orders. Our shipping is handled through international free standard shipping services.
We cover duties and taxes for shipments to all countries. You won't pay additional fees beyond the product price.
We want you to have your new A&L handbag as soon as possible, so in-stock items typically ship out 3-5 business days after the order is placed (or if it’s a pre-order, then on the date specified on the product page).
Delivery takes between 6-30business days depending on your location. You'll be able to track your package by using the Shipping Confirmation email that we send as soon as your order begins its journey. Please allow 3-5 business days to receive your shipment notification email after placing your order.
Your order will be shipped to you from our warehouse in shenzhen, China.
We offer a 14 day returns policy. Your satisfaction is great value to us. If you are not completely satisfied with your goods, simply return them to us within required time period for a full refund. For more information on our returns policy please visit our returns page. Please note, sale items cannot be returned or exchanged. The costs associated with the return are the responsibility of the customer. You can ship with the carrier of your choice.
All successfully returned items will be credited to the original payment method, you will receive an email notification when your return has been processed. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.
Orders & Payments
Just click on a product you like and add to cart. Then just follow the easy checkout process.
We process our orders very quickly and unfortunately cannot typically make changes after an order has been placed. If you notice the mistake straight away, though, please send us an email at email@example.com to see if a modification can be made.
We currently accept Apple Pay, Diners Club, Discover, Elo, Google Pay, JCB, Mastercard,Visa, Paypal, Shop Pay and American Express. All transactions are in US Dollars. All payments made on www.idolbag.com are secure - we use the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available) - and we do not store any of your payment information.
You can contact us through our contact page! We will be happy to assist you.
Our bag is protected with supreme white soft dust bag with brand logo. Super strong brown box is firm enough to fly to you. Package is solid, environmental-friendly and can be reused as storage box. Let’s make our world clean and better.
Currently we do not offer gift wrap. Thanks for your understanding.